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Privacy Policy & Cookies



All personal or business information you may pass to us through this website, by telephone or other correspondence will remain completely confidential at all times.

a) Financial Guardian and any associated company confirm that we will always preserve the information which we may collect from you in a private and privileged manner which is totally compliant with the Data Protection Act. We maintain all appropriate safeguards to ensure that your personal information remains secure at all times.

b) We will only collect and retain such information as we require in order to offer the most appropriate solution to your company or personal debt restructure and as may be required by legislation to supervise your case in the most appropriate manner.

c) We may, but only with your prior permission, pass you over to a carefully selected third party if we believe that they will provide a more suitable alternative solution to your current financial circumstances.

d) Apart from that which is described above we will never pass on your information to any third party without your consent nor will we ever disclose the substance of any conversation between us to any other organisation for other marketing purposes.

e) If you require any further clarification upon this Policy or any other element of our service then please contact us on our free phone number or by email and we will be more than pleased to discuss this in more detail.

f) You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Suite C1 Conway House Ackhurst Business Park Chorley Lancs PR7 1NY

g) Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

 

Access to your personal information


You have the right to request a copy of any personal information that we may hold about you. This is sometimes called a “Data Subject Access Request”. You can request this information by contacting us at admin@financialguardian.co.uk or writing to us at our business address: Suite C1 Conway House Ackhurst Business Park Chorley Lancs PR7 1NY.

 

Before providing this information to you we will ask for formal proof of identity and ask sufficient questions to enable us to ensure that we’re only providing it to the correct person. Unless you are a customer of ours then we only hold necessary data for a reasonable time to enable us to discharge our regulatory duties.


Website Usage


Cookies
Our primary goal in collecting any personal information from you is to provide you with a smooth, efficient and personalised experience while using our services. This allows us to provide services and features more likely to meet your needs, and to customise our service to make your experience easier and quicker.

We use a web analytics tool to analyse site usage, how users arrive at our site, what they do on the site, what browser they are using and on what operating system etc. However this analytics data, collected via a JavaScript tag in the pages of our site, is not tied to personally identifiable information.

Read more about Google Analytics and privacy

Deleting and Blocking Cookies
Most browsers allow you to refuse to accept cookies. For example -

- in Internet Explorer you can refuse all cookies by clicking 'Tools', 'Internet Options', 'Privacy' and selecting 'Block all cookies' using the sliding selector;

- in Firefox you can block all cookies by clicking 'Tools', 'Options', and un-checking 'Accept cookies from sites' in the 'Privacy' box

You can also delete cookies already stored on your computer -

- in Internet Explorer you must manually delete cookie files;

- in Firefox, you can delete cookies by clicking 'Clear private data' in the 'Tools' menu

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Freephone: 01257 793 600
Financial Guardian


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Financial Guardian

Financial Guardian is authorised and regulated by The Financial Conduct Authority. Our company Reg. number is 07906605. Data Protection Registration Number: Z318074X.

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